Terms of service

Terms of Service

Effective Date: 

Welcome to Perfume Lane Manila. By accessing or using our website www.perfumemanila.com  you agree to comply with and be bound by the following Terms of Service ("Terms"). Please read them carefully before using our site or purchasing from us.


1. Acceptance of Terms

By visiting our website, placing an order, or using any of our services, you agree to these Terms of Service. If you do not agree with any part of these terms, you must not use our website.


2. Use of Website

  • Eligibility: You must be at least 18 years old or the legal age in your jurisdiction to use this website and place an order.

  • Account Creation: To make purchases, you may be required to create an account. You agree to provide accurate and up-to-date information, and you are responsible for maintaining the confidentiality of your account login details.

  • Prohibited Uses: You may not use our website for illegal activities, or to transmit any harmful, offensive, or infringing content.


3. Products

  • Product Descriptions: We do our best to ensure that the product descriptions, images, and other content on the site are accurate. However, we cannot guarantee that every product is exactly as it appears on your device screen.

  • Product Availability: We strive to keep our inventory updated, but items may be out of stock or unavailable due to high demand. We reserve the right to cancel orders if a product is unavailable.

  • Pricing: All prices are listed in Philippine Peso and are subject to change without notice. Taxes, shipping, and other applicable fees may be added during checkout.


4. Orders & Payment

  • Order Confirmation: After placing an order, you will receive an email confirmation. This is an acknowledgment of your order, but not an acceptance of it. We reserve the right to refuse or cancel orders at any time.

  • Payment: We accept various payment methods including credit cards, Gcash or Bank transfer . Payments must be made in full before an order is shipped. If there is an issue with payment processing, we may contact you for further instructions.


5. Shipping & Delivery

  • Processing Time: Orders will be processed within 1-2 business days. Shipping times vary depending on your location and selected shipping method.

  • Shipping Fees: Shipping fees are calculated at checkout and depend on your location and the shipping method you choose.

  • Shipping Issues: We are not responsible for any delays, damages, or loss once the package is with the shipping carrier. However, we will assist in tracking and resolving any shipping-related problems.


6. Returns & Exchanges

  • No Returns/Exchanges: Due to the nature of our products (perfumes and cosmetics), we do not accept returns or exchanges unless the product is defective or damaged during shipping.

  • Damaged Products: If your product is damaged upon arrival, please contact us  within 3cdays of receiving your order. We may ask for photographic evidence before issuing a resolution.


7. Intellectual Property

  • Copyrights & Trademarks: All content on our website, including images, text, logos, and design, are owned by [Perfume Lane Manila and protected by copyright, trademark, and other intellectual property laws. You may not use any of our content without our express written permission.


8. Privacy

  • Data Collection: We collect personal information such as your name, address, email, and payment details when you place an order. This information is used to fulfill your orders and improve our service. Please refer to our Privacy Policy for more details on how we collect and use your information.

  • Third-Party Services: We may use third-party services for payment processing, shipping, and other services. These services may have their own privacy policies, which we encourage you to review.


9. Limitation of Liability

To the fullest extent permitted by law, Perfume Lane Manila will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services, including but not limited to lost profits, data loss, or business interruption.


10. Indemnification

You agree to indemnify and hold harmless Perfume Lane Manila , its affiliates, employees, and agents from any claims, losses, or damages (including legal fees) arising out of your use of the website, products, or violation of these Terms.


11. Governing Law

These Terms are governed by and construed in accordance with the laws of Philippines Any disputes arising from these Terms shall be resolved in the competent courts located in Philippines.


12. Modifications to Terms

We reserve the right to update or change these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the website after any such changes will constitute your acceptance of those changes.


13. Contact Us

If you have any questions about these Terms of Service, please contact us at:

  • Email: perfumelanemnl@gmail.com

  • Phone: +63 912 508 8030